Virtual Medical Secretarial Services

Virtual Medical Secretary

Leading medical secretarial services for private practice consultants

MVS is a UK based in-house team of dedicated medical secretaries

When it comes to your private practice & patients, we know how vital your PA is to your practice, after all we are the voice of your practice.

You will have peace of mind in the knowledge that your practice & your patients are being managed professionally from start to finish.

We work together as a team, supporting each other to ensure we provide the highest quality of service to your patients.

Answering

We use HD audio quality secured phone systems, supporting IVR and multiple call handling.

Answering

We use HD audio quality secured phone systems, supporting IVR and multiple call handling.

Data Entry

Our staff can work with multiple online systems for a wide range of data capturing & processing.

Data Entry

Our staff can work with multiple online systems for a wide range of data capturing & processing.

Appointments

Your appointments calendar will be updated and managed in real time throughout the day.

Appointments

Your appointments calendar will be updated and managed in real time throughout the day.

Patient Care

Offering your patients a caring and understanding telephone manner goes a long way these days.

Virtual Medical Secretarial Services

Virtual Medical Secretary

I am Nicky Smiles and am the Founder and Managing Director of MVS. 

Having spent many years working for the NHS, I decided that I wanted to make a change and a difference. I was approached by a Consultant whilst working for the NHS and this led to me working in the private sector and running their private clinic – this is where the true journey began!

I spent the next few years building up my experience and knowledge working with different private medical consultants and learning along the way. I developed a passion for building and maintaining long term business relationships and from this, had a vision of creating a company with like-minded PAs where we can provide a more personable yet, still highly professional service.

We aim to provide stress free practice management all under one roof. We are focussed on the growth and development of your practice and with that, make sure all calls and emails are attended to when someone is on a break, away from the office or takes holiday leave. The way MVS operates, your practice is just run the same as your designated PA runs it, so yourself and your patients would not know the difference. I myself believe this is paramount and one of the most important aspects of keeping up with the continuity of the day to day running of your private practice.

Thank you for reading and please get in touch in the first instance by filling in the form on my website or calling me on 0208 050 6045 for an informal chat. 

Best Wishes

Nicky

Find the perfect virtual medical secretary for your practice

Our team really cares and supports your patients throughout your busy day.

Our Virtual Medical Secretarial Services

  • Administration Services and Support

  • Medical Billing

  • Financial Management

  • Strategic Planning

  • Fast Email Responses

  • HD Quality Encrypted Phone System

  • Professionalism and Care to patients

  • Relationship Management

  • Website Updates

Testimonials

“Nicky and her MVS company have been providing a full admin and secretarial support for my private medical practice for quite some time. The success of my practice and significant expansion would not be possible without her input.

Nicky and her staff have excellent personal and organisational skills that are invaluable in private practice. My patients appreciate the consistency of secretarial support and the ability to speak to an understanding and supportive PA without delay.

I am happy to recommend MVS as a very satisfied customer and plan to continue working with them for many years to come. Thank you!”

Dr. Diana Coffey, Director, Dr Diana Coffey Ltd (private psychiatry)

“We received an excellent secretarial service from Ms Nicola Smiles.

She is a passionate and dedicated secretary with ample knowledge in practice development.

Our business significantly improved in a short period of time due to her hard work and experience in private medical practice.

Our patients loved her personal touch and care to them.”

Mr A Khan, Director, Harley Street Gynaecology

Contact Us

    Call: 0208-0506045

    Email: admin@mvs-pro.co.uk

    Please call us with any questions you may have or send us your contact details and we will call you back.